DEAD ON ARRIVAL (DOA) POLICY
Dead On Arrival is defined as any product that is inoperable upon installation. SlimAGE will exchange the DOA product upon receipt with an identical or equivalent product. The return procedure for DOA products is the same as RMA returns stated above. With complete
accessories, manuals and in its full original package. DOA exchange request must be
made within 14 days of invoice date.
OUT OF WARRANTY SERVICE POLICIES
Diagnostic Policy - SlimAGE will charge a diagnostic fee for each monitor returned to our warehouse. This fee will vary by model . This diagnostic fee can be applied to the repair of the monitor if repairs are necessary and buyer agrees to payment to proceed. The diagnostic fee covers the following: labor, efforts to diagnose the monitor, and return shipping charges.
Repair Policy - SlimAGE charges a fee for out-of-warranty repair, which varies by model. The fee covers parts, labor, quality control, and comes with 90-day warranty. Payment Term For all out of warranty repairs, SlimAGE will only accept one of the following payment methods:


Cash on Delivery – Paid by company check, the check must be cleared before
merchandise is returned
SlimAGE does not accept post dated checks.
RETURN FOR CREDIT
1. The return procedure for credit products is the same as RMA returns stated above.
2. All items must be in new, like new condition. No any type of scratches or damages.
3. The package must be in original condition and all packing with all accessories.
4. No returns after 30 days
OTHER CONDITION
Except as stated in this Section, there is NO OTHER WARRANTY, REPRESENTATION, OR CONDITION REGARDING SlimAGE PRODUCTS, SERVICES, OR PERFORMANCE UNDER THIS AGREEMENT, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
LIMITATION OF LIABILITY
SlimAGE SHALL NOT BE LIABLE TO BUYER OR ANY OTHER PARTY FOR ANY DAMAGES which may arise out of or be related to this Agreement, including without limitation incidental, consequential, and special damages. Cybersys (SlimAge) SHALL NOT BE LIABLE FOR DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCTS, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSSES, EVEN IF ADVISED OF THEIR POSSIBILITY OF SUCH DAMAGES. THE AGGREGATE LIABILITY OF SlimAge FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT (INCLUDING TORTS) SHALL NOT EXCEED THE AMOUNT PAID SlimAge FOR THE UNIT OF PRODUCT INVOLVED IN THE CLAIM. This section states the SOLE AND EXCLUSIVE REMEDY of buyer for any and all claims arising out of or related to the Agreement.
©2005 Cybersys Integration Technology, SlimAGE LCD, a trademark of Cybersys Integration Technology.
TOLL FREE: 1.800.961.1915